What can I do if my account has been suspended?

In order to maintain BandLab as a safe environment for all our users, we will temporarily suspend accounts that violate our Community Guidelines. If your BandLab account has been suspended, you'll receive a notification about it. If you have to think twice about what you post, we suggest that you review the Community Guidelines before posting. Keep in mind that repeated violations can result in the permanent suspension of your account. 

Common reasons for suspension include: 


Anyone deemed to be ‘spamming’ BandLab by posting repetitive comments, or repeatedly following and unfollowing the same accounts will be given a warning that could result in the termination of their account.

Sexual Content
Remember that BandLab can be accessed by people as young as 13. Don’t post any Content that is predominantly sexual in nature, or that could be perceived as an aid to sexual gratification. This includes, but is not limited to, images containing nudity and recordings or detailed descriptions of sexual acts.
Don’t post any Content that includes excessive violence, makes threats against a person or a group of persons, or which promotes acts of terrorism. This includes any Content that can be viewed as an attempt to incite violence, such as the use of firearms or other weapons in profile photos or posts, with the exception of in-uniform military or law enforcement.
Hate Speech
You are welcome to share your opinions and beliefs on BandLab, even if they might challenge the status quo. However, we will not tolerate Content that is defamatory or libellous or promotes or encourages hatred, discrimination or violence against others based on things like race, cultural identity or ethnic background, religious beliefs, disability, gender identity, or sexual orientation.
Illegal Activities
We have zero-tolerance for illegal activity on BandLab. You are not allowed to buy or sell firearms/explosives, illegal or prescription drugs, alcohol, tobacco/nicotine products or other regulated products on BandLab. You are also strictly forbidden from using BandLab to carry out or encourage others to carry out illegal activities e.g. online gambling casinos, money laundering, prostitution/sexual services etc.

If you believe we made a mistake in suspending your account, you can appeal by clicking the Contact Support button.png button in the suspension notification on BandLab.

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