Payments for any form of recurring payments on BandLab are non-refundable. If you wish to avoid further recurring charges, you should make your cancellation before the next billing period.
In certain circumstances, you may experience billing errors, such as:
- Being charged more than you opted for
- Being charged multiple times in a single billing period for a single account
- Being charged even after you've canceled your Membership
You can contact us to report it, and we will review your request. We will process refunds accordingly for verifiable billing errors on our end.
Please note that canceling a Membership made via the App Store or Play Store must be done via the respective stores.