Why aren't my projects and revisions syncing/saving?

If your projects or revisions aren't saving or syncing, please go through this checklist first:

  1. Internet connection - We recommend using a strong and stable WiFi connection over your phone's data connection as the network speed tends to be faster
  2. Version of BandLab - Make sure you are updated to the latest version of BandLab on your device

Please don’t delete the app in any scenario, as all your audio files will be permanently lost in this case.

WebMobile

If your project or revision still can't be saved despite going through the checklist above, we'd recommend trying the following:


Download your tracks and recreate the project 

  1. Make a right-click on the region 
  2. Depending on the type of track, click on Export Region as MIDI or Export Region as WAV

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    • When exporting MIDI files, please take note of the Instruments used
    • If you were using any effects, please take note of the presets or effects used
  3. Take note of your project's tempo/key signature/automations and close the Mix Editor
  4. Create a new project with the same tempo and key signature 
  5. Import the downloaded tracks into the new project and click Save 


Trigger Processing 

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If your track saves but seems to be stuck in processing, please refresh your browser and try to trigger processing again!

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