Why aren't my projects and revisions syncing/saving?

If your projects or revisions aren't saving or syncing, please go through this checklist:

  1. Internet connection - We recommend using a strong and stable WiFi or LAN connection when possible as the network speed tends to be faster
  2. Version of BandLab - Make sure you are updated to the latest version of the BandLab Mobile app if you're on a mobile device

Please avoid deleting the app or closing your browser if you can't seem to save a project, and follow the steps below:

WebMobile

If your project or revision still can't be saved despite going through the checklist above, we'd recommend trying the following:


Download your tracks and recreate the project 

  1. Make a right-click on the region 
  2. Depending on the type of track, click on Export Region as MIDI or Export Region as WAV

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    • When exporting MIDI files, please take note of the Instruments used
    • If you were using any effects, please take note of the presets or effects used
  3. Take note of your project's tempo/key signature/automations and close the Studio
  4. Create a new project with the same tempo and key signature 
  5. Import the downloaded tracks into the new project and click Save 


Trigger Processing 

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If your track saves but seems to be stuck in processing, please refresh your browser and try to trigger processing again!

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