Individuals under the age of 13 are not allowed to create and maintain a public account. If your account has been suspended for being underage, it is likely because your date of birth indicates that you are not at least 13 years old.
How Do I Appeal My Suspension?
If you believe your account was suspended by mistake and you are at least 13 years old, you may appeal the suspension by providing documentation to verify your age. Please note that only individuals who are 13 years or older can appeal. If you are under 13, you are not eligible to use BandLab at this time, and you should only appeal once you turn 13.
If you meet the age requirement and would like to appeal the suspension, please prepare a clear photo of your government-issued ID showing your full name and date of birth, along with a selfie of you holding your ID next to your face so we can verify your identity. You can fill in your details and submit the required documents here.
What Happens Next?
Once your appeal is submitted, our team will carefully review the information you provided. If we can verify that you are at least 13 years old and all the provided documentation is valid, your account will be reinstated. Please allow up to 5 business days for us to process your appeal.
If you do not meet the minimum age requirement of 13, your account will remain suspended until you are of age. In that case, we encourage you to reapply when you turn 13.
If you have any questions or need further assistance, feel free to contact our support team or write to us at support@bandlab.com.
Comments
Article is closed for comments.